SafeLink does not warrant or guarantee availability of network or of any Services at any specific time or geographic location, or that the Services will be provided without interruption. This consent includes, but is not limited to, contact by manual calling methods, prerecorded or artificial voice messages, text messages, push notifications, emails, and/or automatic telephone dialing systems. Customers qualifying as eligible residents of Tribal Lands will receive unlimited airtime and text messages, as well as 5 GB of data each month. At the time of first establishing a SafeLink Lifeline plan, an eligible Customer will also have the option of receiving a free SIM card to use in their own Phone or purchasing a discounted Smart Phone. (7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF. Most Lifeline and ACP providers offer entry-level to mid-range Android smartphones. However, due to different carrier technologies, an unlocked SafeLink device may not work, or may experience limited functionality, on another carriers network. Since 2008, SafeLink has helped keep millions of individuals connected through our free wireless program. SafeLinks Unlimited Plans may not be combined with any other discount or promotion. National roaming capability may be discontinued or changed at any time without notice. You may purchase and use any SafeLink or TracFone Airtime Cards for their SafeLink Phone. Step 2: Service Providers Review Failures and Submit Existing Documentation. If the Data Services, or any part thereof, for which you subscribe, are modified, interrupted, discontinued or canceled, you will not receive a refund or credit from SafeLink for any remaining used or unused subscription time. Affordable Connectivity Program (ACP). You are further responsible for the purchase and maintenance of any additional hardware, software and/or Internet access required in order to use SafeLink Service. In addition, Customers enrolled in Lifeline plans which provide a finite amount of minutes will be allowed to purchase additional airtime at rates not to exceed $0.10 per minute. If your return meets the above requirements and you have requested an exchange for a device that costs more, you will have to pay the difference in price between the phone you are returning and the new phone you are seeking to purchase. Because of the risk of being struck by lightning, do not use your SafeLink Phone outside during a lightning storm. safelink national verifier 201.518.2979. who owns new reader magazine; kirkstall road, leeds. Those calls will not count against any California Lifeline plan minute limitations. There is no additional charge for nationwide long distance. You may obtain warranty service directly from SafeLink. Except as expressly provided in section I, in the event any provision contained in this Agreement is deemed unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. IF THE ARBITRATOR DETERMINES THAT YOUR CLAIM WAS FILED FOR PURPOSES OF HARASSMENT OR IS PATENTLY FRIVOLOUS, THE ARBITRATOR WILL REQUIRE YOU TO REIMBURSE SAFELINK FOR ANY FILING, ADMINISTRATIVE OR ARBITRATOR FEES ASSOCIATED WITH THE ARBITRATION. You must notify us of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. In addition to permanently terminating your SafeLink Service, criminal offenses (i.e., selling or giving away your SafeLink Service; threatening violence, etc.) Each group of states and territories is known as a launch. Eligible Customers will receive a new Phone at no charge at the time that an eligible Customer first establishes a SafeLink Lifeline plan. TracFone will not assess restocking fees for any devices returned within three (3) days of service activation. How to Obtain Warranty Service.To obtain warranty service from SafeLink on a new or reconditioned phone or SafeLink accessories, please contact Customer Care at 1-800-723-3546 from a landline or another phone in order to avoid using up your minutes. 14. AUTHORIZING US TO DISCUSS YOUR ACCOUNT INFORMATION WITH THIS ATTORNEY OR OTHER PERSON. Your Service may not be used in connection with certain unauthorized uses that may adversely impact other customers using our Service or the Carriers network, as well as any illegal purposes or purposes that infringe upon others intellectual property rights, or in a manner that violates trade and economic sanctions and prohibitions as promulgated by the departments of Commerce, Treasury or any other U.S. government agency. Current income statement from an employer or paycheck stub. Please call us first! A reconditioned SafeLink Phone also has a one (1) year limited warranty provided by SafeLink and all SafeLink accessories have a ninety (90) day limited warranty against defects in materials and workmanship under normal use by the purchaser. If you do not redeem a new service card, but are still eligible for California Lifeline benefits, your service will revert to the Unlimited Voice and Text program. Important Notice: Many customer concerns can be resolved quickly and to your satisfaction by contacting the Customer Care Department, at1-800-723-3546. SafeLink customer service may be reached at 1-800-723-3546. You may not notice any reduction in speed if they are de-prioritized. What is the Affordable Connectivity Program? You will be charged for calls based upon the rates that are effective as of the date and time you place the call. The Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility. WE CANNOT PROMISE UNINTERRUPTED OR ERROR-FREE SERVICE AND DO NOT AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF. SafeLink Services are non-refundable. Comcast email said there are three instances why my EBB application was not approved: 1. For your protection, the information on this website is encrypted using the Secure Socket Layer (SSL) technology. No restocking, handling, or shipping fees will be charged to you for this device return. Unauthorized Use of Service. The free monthly minutes provided due to your enrollment in the SafeLink Program, or any Bonus or Promotional Minutes, WILL NOT DOUBLE. ), riot, strike, war, terrorism or government orders or acts; (k) unauthorized access or changes to your account or device; or (l) the use of your account or device by others to authenticate, access or make changes to a third-party account, such as a financial or cryptocurrency account, including changing passwords or transferring or withdrawing funds . 3. Credit card fraud is a criminal offense. When your SafeLink Phone is roaming, an indicator light on your Phone may display the word "Roam", or "RM", while the Phone is not in use. Note that certain customers who enrolled prior to December 1, 2019, and received more than 350 minutes per month, may have their additional voice minutes grandfathered in. 23. Attempting to send international messages could result in service deactivation and de-enrollment from the SafeLink Program. 7. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), National Verifier Plan January 2021 version, National Verifier Plan July 2020 version, National Verifier Plan January 2020 version, National Verifier Plan July 2019 version, National Verifier Plan January 2019 version, National Verifier Plan July 2018 version, National Verifier Plan January 2018 version, National Verifier Plan July 2017 version, National Verifier Plan January 2017 version, National Verifier Plan November 2016 version, National Verifier Annual Report- January 2022, National Verifier Annual Report January 2021, National Verifier Annual Report January 2020, National Verifier Annual Report January 2019, RAD, NV API, and NLAD v1.1.0 Release Notes, National Verifier v6.0 Production Release Notes. SafeLink warrants to you, the Customer, that your Phone is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions: 1. After the 30-day clock stops, a consumer may then submit another enrollment request for the California Lifeline discounts for cell phone service, as applicable. You can submit applications and proof documents by mail to the address below. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller. Express Written Consent to Receive Communications. SafeLink neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement. The limited warranty extends only to Purchasers who purchase the Product in its original packaging from an authorized dealer. Calls to customer service made by using the 611 dialing code will not count against any California Lifeline Customers allotted voice minutes or number of calls. You will find coverage maps on our website at tracfone.com. The service upload/download speeds and data caps vary based on the available ACP qualifying plan; please visit www.SafeLink.com for a list of available plans and connected devices which you may purchase. Data transmitted over Wi-Fi does not count against your data usage. 2023 Universal Service Administrative Company. (c) The device has not been reported stolen or lost, and there are not indicators of fraud. Upon request from SafeLink, the Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. If you access, use or download third party apps by using Data Services, you agree and authorize SafeLink and the network Carrier to provide information related to such use. To continue your enrollment in the SafeLink Program after the initial year, you must re-certify annually in order to remain qualified for continued enrollment in the SafeLink Program as required by your states Public Service Commission, Public Utility Commission, or other agency administering the SafeLink Program in each your state. Only eligible consumers may enroll in Lifeline. The National Verifier (NV) is Lifeline's centralized application system. COUNSEL FOR THE SAFELINK CUSTOMERS AND COUNSEL FOR SAFELINK SHALL EACH SELECT FIVE CASES TO PROCEED FIRST IN ARBITRATION IN A BELLWETHER PROCEEDING. For any transaction that is not eligible for reimbursement from the Lifeline fund, SafeLink will use its own funds to credit the service connection charge. For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. PO Box 7081 London, KY 40742 Call This option is only available if you DO NOT have to provide proof documentation. These Terms and Conditions are a legally binding agreement between You and TracFone Wireless, Inc. d/b/a SafeLink (SafeLink), which is a Delaware corporation that maintains its principal place of business in Miami, Florida. Actual data speeds are subject to your wireless devices capabilities, coverage available in your local area and existing network conditions. Beginning June 1, 2017, the California Lifeline Program (California Lifeline) has a new limitation on consumers requesting the California Lifeline discounts for phone services. 688), Indian allotments, and Hawaiian Home Lands. You can also contact the LifeLine Support Center for questions regarding the recertification process by calling 1-800-234-9473 or by emailing [email protected] north carolina marine fishes poster news Uncategorized safelink . 4. You can disable Wi-Fi Calling by toggling it off in your device settings menu. In the event of termination for any other unauthorized usage, Customer will forfeit unused airtime and service and Customer will not be entitled to receive a refund for Customers SafeLink Product or for any unused airtime and service. THIS AGREEMENT TO ARBITRATE CONTINUES TO APPLY EVEN AFTER YOU HAVE STOPPED RECEIVING SERVICE FROM US. Customer understand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. In our sole discretion, we will presume you are engaging in an unauthorized use in violation of these Terms and Conditions if, during a 30-day period, you are calling for 43,200 voice minutes, sending over 30,000 text messages (or 3,000 over a 24-hour period), placing calls of an unusually long duration, or if your data, talk or text usage is otherwise harmful or disruptive to the Carriers network or to our customer service levels. APN Settings Your acceptance of the Terms and Conditions in this Agreement occurs when you do the earliest of any of the following actions (i) receive notice or a copy of the SafeLink Terms and Conditions; (ii) give SafeLink a written or electronic signature, or tell SafeLink orally that You accept; (iii) use a SafeLink Product (Product) or SafeLink Service (Service); (iv) enroll in the SafeLink Program (SafeLink Program); (v) activate or continue Service; (vi) register Your Account with SafeLink; (vii) use Your Service after Your Service is activated; (viii) make any addition or change to Your Service; or (ix) pay for Your Service or any Product. Ky 40742 call this option is only available if you do not your... Your local area and Existing network conditions contacting the Customer Care Department, at1-800-723-3546 using Secure... At any time without notice po Box 7081 London, KY 40742 call option! From the SafeLink Customers and counsel for the SafeLink Program fees will charged. 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