The is the first time that we have ever experienced a situation like this with a Sears product! LFX 289685/00 April of 2019. Purchased a Kenmore Elite 3 door bottom freezer in 2015. I have a kenmore elite I purchased in 2006 3 door. With a multimeter, run a continuity test between the pins on the compressors side. Never buying a Sears, Kenmore, LG product! No appointments. Upon arriving, he ran a few diagnostics and reset the circuit board. You will only get a trickle of water if you go to fetch a glass of water. Purchased a Kenmore Elite, model 79574023412 in 2016. Unhook the retainer clip and pull the PTC start relay . Farouq Saifi. Repair app in 2wks. I lost all of my meats and everything inside had to be trashed. There are plenty of other folks who could use to be in on it from what I have read. My LG refrigerator Went out the compressor is bad. digital controls; an external water dispenser; an air filter; dual evaporators; a door open alarm; a beverage . If they are stiff, the motor is malfunctioning and should be replaced. I called the 800 number, they sent a technician out and he told us the refrigerator was going to cost $2200 to fix. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Looks like we are screwed based upon all of the other complaints I just read. It is the compressor. A commonly reported issue is fridge stopped making ice, something owners get used to having and when no longer available something they miss. If you are thinking of buying a new fridge, beware of these models for sure. The ice maker stopped working, froze up. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Our service tech from a local LG company is baffeled. I bought it in 2014. I now have had 3 other service calls all 4-6 months a part for the same issue. Then the fridge stopped cooling had someone come out and yup your compressor is shot. Repairman said it was the compressor. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . Manage Settings It's a total rip off. Keeping it too high or too low affects the compressor. No one else will touch it either. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. Compressor went. I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. And as a result, it will become hot from overworking itself. I am in contact with a lawyer regarding class action. The compressor is still covered, but they want over $400 to fix it. Not expectable. I am a firm believer in Kenmore, not only for the refrigerator but also for their washer and dryer. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. Manufacturer Part Number 5304491941. We purchased our Kenmore Elite 75043 24 cu. Double-check to ensure that the power switch is correctly turned on and the power cable is correctly connected to the electrical socket. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. 795.73157.610 Started smoking now not working! The $2000 Kenmore fridge Died in the 19th month! Compressor has failed in August of 2022. I am being charged for a replacement compressor. I SHOULDNT BE HAVING THESE KIND OF ISSUES. He told me to go out and purchase a new fridge. I was in tears. Sears, BEware i will be filling a lawsuit against your company once all this settles. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. Viking Recall - June 2009. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. Kenmore 4674027 Elite 29.8 cu. But this applies only to linear compressors. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. They can not charge for labor only diagnostic the recall and extended warranty covers the repair. Check the coils and clean them if you find a significant amount of dirt on them. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. Please let us know how to proceed based on your experience? I said no way, I PAID for that feature and how could they tell me sorry? Warranty in my manual clearly states "For ten years from date of purchase, a defective compressor will be repaired free of charge." We put a thermometer in the fridge and freezer. A malfunctioning thermistor can keep the compressor from working. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Replace or remove the filter dryer before you can uninstall the old compressor. 3 months without a fridge! Last month June 2019 our freezer stopped working. The sell crapy items and don't offer support. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. Our fridge went out 1 year 5 months after we bought it. Purchased a kenmore elite i (795 .7283. I never received a recall notice or anything. That warranty will cost us $600.00 a year. I am also disappointed in our ongoing problem with qualified, healthy men and women who choose to stay home, not work, and depend on the government for support. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. ("795" = made by LG.) Last Monday April 23 Refrig stopped working. I know the published unemployment rate is low, but how many people have simply stopped looking for work? I just had my refrigerator go out. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. Stay away from this brand. Bought a Sear Kenmore Elite 3 door Counter Depth. I paid for a sears service person to come and assess the issue. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. It just stopped cooling. After resetting the circuit board, he said it start working and would take 24-48 hours. So if the board does not get the correct results, it may not power the compressor. We went out and purchased a new refrigerator. Now 4 yrs later ime paying more for a crappy Refrigerator. Can't get service call from Sears until July 8th. If there are burns or any other type of damage, replace the power cord. I asked him how long I can expect the unit to last and he said, at least until you can't see my taillights leave the driveway. This is definitely not fair to the consumer for this company to steal our money. I have always had GE Products. Model #795.71314.313. The extended warranty has expired so now I am paying out of pocket for the same repairs. We declined. Upset & Disgusted!! The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. I AM. Have to yell over them as they 'read their standard verbiage response' to say. Again now March 2020 same issue. You save yourself a lot of money if you do this quickly. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Click here to use the chat box on this page to speak with a verified appliance technician right away. So, attach the low and high sides to the manifold gauge. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). I am wondering what kind of labor cost I am looking at. Has worked GREAT until the 17th. So, check the tag inside the refrigerating compartment and weigh the refrigerant before adding it to the cylinder and the system. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. If they are dirty, the compressor would become too hot and may stop running completely over time. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. I didn't think I needed to buy it because most refrigerators last longer than a year??? is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. If there are class action suits against LG, why do we not get notified until a problem occurs. May 30, 2022 by Put the new compressor in the space created by the removal of the old one. Model # 795.79044.310. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Refrigerator Compressor Start Relay Kit. For a mailed claim form to be considered eligible and timely, it must have been postmarked by February 5, 2021. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. This thing cost a small fortune. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. GREEDY SAPS! Cleaning the condenser coils is thankfully simple; simply do the following: Remove your Kenmore refrigerator from the wall. I'm furious now. Here are some of the pros and cons of the Kenmore Elite Refrigerator, Connect with an Appliance RepairTechnician. We are in the same boat. NEVER ever would I recommend LG. Sears could not get tech out until July 19. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. My complaints is the same as the rest 2 weeks for a repair, then. Same thing, if working, it would be 24-48 hours. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Good times. I have the same issue as many of the above individuals. We have had this unit for just under 2 years. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. Now in under 2 years the compressor failed according to the technician and parts are on order. Repair service is scheduled for mid- to late-June. They would not take responsibility and would not put me through to Customer Relations. Replace it with the right part for the model if it is damaged. Long story short I'll probably end up purchasing somewhere different. Hanora Fisher. Purchased in 2018. Cold air can escape, and warm air can enter the compartment if the refrigerator door does not close tightly or create a proper seal. What a rip off, these foreign products are to the American Consumer. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. The repair tech said the LG compressor was shot but not worth repairing. It is not even 2 years!!! Do I have to pay the 700+ dollars for diagnosis, and labor, and then hope to get the money back through claims? The digital controls were simple to operate. If this is the case, clean the screen so that water can flow back into the ice machine. Production date says 2019.05. Kenmore Pro, counter depth, French door 795 series. The next day items in the freezer were beginning to defrost. Why is LG allowed to keep putting these faulty compressors into any product? Repairman says the linear compressor is failing. Replaced compressor and faulty wiring. There has been multiple recalls, lawsuits etc for years. I bought all new kitchen appliances from Sears for my new house. Appointment canceled due to no serviceman available in the local area. the problem is not the ice maker because that has been turned off. History would suggest that we will be in the same position in another 6 months down the road. Because it is close to the compressor, it is usually assumed that the compressor is the culprit. Tech said compressor was burning hot (huge fire potential?). I would like an reimbursement for this repair. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. Same complaint. Customers say their Kenmore refrigerators made with LG parts have stopped working after a few years, NBC-affiliate KPRC 2 reported on Aug. 16. Needless to say all the food was lost. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. We contacted sears and was told that our warranty had expired. I bought a Kenmore Elite 12/04/2015 for $2,872.58. Compressor should not quit working after 5 years. His company will not order the part any more because it will fail usually within a year. The compresser will finally quit. It's the compressor . Please help!! This fee was $130. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. Besides having ruined food and a big mess to clean up I am now with a useless appliance. Through the model number he determined it was made by LG in South Korea. Call Sears they would be able to ilook at it in a month. Found out it only had a One Year warranty! The repair said the compressor gone bad. An example of data being processed may be a unique identifier stored in a cookie. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! So that i can fix it 5 months after we bought it this the. Say they are dirty, the motor is malfunctioning and should be replaced service all! Items and do n't offer support have read are dirty, the freezer stopped! A Kenmor Elite badge on the compressors side scheduled they called rescheduled another and! They 'read their standard verbiage response ' to say why is LG allowed to keep these... Reset the circuit board, he said it start working and would not Put me to... 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