Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. These cookies will be stored in your browser only with your consent. My husband and I have tried to sell the 4 timeshares we had. However, if you know in advance that you will be arriving after-hours, please make a note of this at the time of your reservation its not required, but its polite. Less than 30 days prior to arrival date,guestis entitled to NO refund. Chicago, Illinois 0 I don't know but will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. Unused portions of Packages (meals and/or activities etc.) You may cancel your reservation until 6pm local Hotel time 2 days before your scheduled arrival date to avoid 1-night penalty including room rate and applicable taxes. Dreams Aventuras Riviera Maya Hotel is located north of Puerto Aventuras, 22 minutes' drive from Aeropuerto de Playa del Carmen airport. Reservations by phone: +1-855-458-6179. He said they will refund the money if they cannot sell it in that timeframe. The actual amount is left totally to your discretion and dependent upon the quality of service. Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. Surrounded by lush Guests moving from High to Low Season will not be compensated for the difference. This website uses cookies to ensure you get the best experience. Cabana is not confirmed until we receive a deposit. You must notify your consultant of your payment once it has been made. There is a 7 nights/ 8 days minimum stay on all packages between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** and Thanksgiving week which also requires a 7 nights/ 8 days minimum stay. I would love to say Thank You so much for your help. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Packages may have discount eligibility restrictions. Where is the Dreams Aventuras Riviera Maya? The short answer? He said, based on the location of the timeshare in Orange County, Orlando, they should be able to sell it easily withing 6-9 months. All rates are per couple for all packages and are based on double occupancy. There is nothing too small or big and anything is appreciated. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit card. Prices are per person unless otherwise stated. Less than 60 days prior to arrival date, guests are entitled to NO refund. 210 4th Avenue North Nashville TN 37219 61-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. Kindly note that children are allowed at Coco Plum Island if the entire. The. Prepaid Reservations. Our hotels are committed to helping you stay connected. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. Want to know something else? Day Passes can be cancelled by 10:00am CST the day before your reservation date. It is mandatory to procure user consent prior to running these cookies on your website. Yes, bag storage is available at Dreams Playa Mujeres Golf & Spa Resort Cancun. Unfortunately, this property has no available rooms for your dates. We greatly appreciate you taking the time to share your experience with us. All Date Change Requests must be made in writing and are subject to availability and management's approval. Join our community to receive the latest deals, exclusive discounts & travel inspiration! After speaking with him I decided to use this company Resort Cancellation Services. Travel documents will not be issued until full payment with cleared funds is received. Does Dreams Playa Mujeres Golf & Spa Resort Cancun have fitness facilities? We finally found a legitimate company who does exactly what they say! My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. Single occupancy in each bedroom surcharge of US$75 per nights is applicable for all package. BBB Business Profiles generally cover a three-year reporting period. Please provide us with the bank confirmation number of the electronic payment made for faster reconciliation at our end. Some airfares or services must be paid in full at the time of booking. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. the Client must pay an amount equal to the Service Tax (GST) payable in respect of that supply of Services. 5-star venue in Cancun. Specific rooms only, restrictions apply* Internet Free WiFi in public areas Free WiFi in rooms Parking Free secured, uncovered onsite self parking Free secured, uncovered onsite valet parking Wheelchair-accessible parking on site Other information Smoke-free property *See fees and policies for additional details or extra charges Property amenities We are extremely happy to report that after 5 months they have generated several different offers that we are now considering moving forward with. The latest promotion from Dreams Resorts & Spas can help make your next all-inclusive vacation dream a reality. Room rates include meals and beverages at onsite restaurants and bars. If you are placed into quarantine, our cancellation and rescheduling policies still apply. PARKING Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. All rates are in USD and includes all taxes/fees. All Rights Reserved. What payment methods are accepted in Dreams Playa Mujeres Golf & Spa Resort? The hotel offers a great selection of excellent rooms. Children (Ages 2-12) get 30% off when staying in the same room with one adult based on double occupancy. We have been trying to reach and have left messages on their voicemails for about 3 weeks and have gotten no response from anyone. Guest moving from Low to High Season will be expected to pay the difference. After 7 months we are now timeshare free. All boat itineraries and activities are weather and conditions permitting at resort's discretion. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. Check-in: 4:00pm We have developed a suggested gratuities guide in response to guest feedback. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. Rescheduling Cost for such request is as follows: 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee. Location of the hotel in marina area. Note: For stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** the non-refundable balance is due 60 days prior to arrival. * Kindly note that this local airfare is subject to change. To protect against its unauthorized use, our reservations process is handled on a secure server that fully encrypts your credit card data. Since then, Face Impex has uplifted into one of the top-tier suppliers of Ceramic and Porcelain tiles products. EARLY CHECK-IN / LATE CHECKOUT Just make sure to check this property's cancellation policy for the exact terms and conditions. The per person penalty for charter and value flight cancellation made between 8 and 45 days prior to departure is $250. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which requires payment in full 60 days prior to arrival. Were checking available properties nearby. Internet access may be available, either complimentary or for purchase, on an individual basis at each property. The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. SMOKING POLICY Rescheduled stays will be subject to rescheduling cost and policies. Email: info@dreamhotelgroup.com, document.write(new Date().getFullYear()); Dream Hotel Group, LLC. Island rentals are not available during the weeks of Easter, Christmas and New Year's. Started process in May, the person we dealt with Marc ******* was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. Kindly note this is pending availability and may involve a room/cabana change. Please see those sections for details. Universal Exchange Rates of US$1 is equivalent to BZ$2 applies. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. We require a 25% non-refundable deposit (check or wire transfer only) at the time of reservation. Dreams Playa Mujeres Golf & Spa Resort address: We use cookies to ensure that we give you the best experience on our website. Exact dates for specialty/a la carte tours (any adventures outside of scheduled package trips) and massages will be confirmed upon arrival, as they are scheduled by the Front Desk. I was not sure if this company could get the job done, and Paul ensured me he can get the job done. During times of uncertainty, we recommend HOTEL CHECK-IN/CHECK-OUT He did and now I'm finally timeshare free. Thank You Mala for helping us through the process. Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? 10 Col. 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Login to access all your Sea Island accounts, Reservations: Any changes made less than 24 hours before the experiences start time will not be accepted. Adult rates apply for all packages since we are an adults only resort. Yes, Dreams Playa Mujeres Golf & Spa Resort provides shuttle service. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. Guests are required to follow Check-In protocol and requirements, if they do not do so, they will not be allowed to Check-In and will be escorted from the resort. Cancellation Policy. Please refer to Dreams Vista Cancun Golf & Spa Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. You should definitely explore Costa Mujeres district, it's worth it;))). Thanks RSC. ALL CANCELLATIONS MADE: 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. Cancellable Reservations. ? *Policy EXCEPTION: Cancellation on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Ready to Book Your Experiences? 1600MM X 3200MM | 1600MM X 1600MM | 1200MM X 2400MM | 1200MM X 1200MM, 1000MM X 1000MM | 800MM X 1600MM | 600MM X 1200MM | 600MM X 900MM | 600MM X 600MM | 300MM X 600MM, 300MM X 600MM | 300MM X 450MM | 250MM X 400MM, Carrara Marble Look Porcelain Floor Tile is the perfect choice for those looking to add a touch of classic Italian, Extremely White Tiles For Your Interior Space..! Rooms Frequently asked questions Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. Guests must cancel with us in writing (adhering to our Cancellation Policy) and then book with our sister resort. What is the cancellation policy for Dream Hotels? The villa adheres to the minimum night stay requirements for all accommodation types as listed under General Terms & Conditions section of this page. It may take 72 hours or longer after check-out for your bank to release the credit hold on your account. AMResorts has updated its policies to further manage the impact COVID-19 is having on travel. A 25% deposit per person is due at time of reservation. However when he finally got the appropriate timeshare, then they gave us a much better number. Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. Av. The Hotel is not responsible for overdraft charges incurred due to the hold. LOST & FOUND Kindly note this is pending availability and may involve a room change. Isla Mujeres is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf & Spa Resort Cancun. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. hotel-in-cancun.com. Maximum occupancy for each room are as follows: One bedroom boutique room (no view) (Maximum Occupancy = 2). My family had a great time in Orlando. There is a $200 USD / $400.00 BZE administration fee for all cancellations for each room; this fee will be deducted prior to all refunds. Cancelled bookings will incur charges. Wellness options at the property include a hot tub and sauna facilities, and beauty treatments like a reflexology, a pedicure and manicure. Final payment for the relevant booking is required no later than 7 days prior to departure (in some cases before 2nd day during your travel) failing which, will lead to cancellation or holding our further service during the trip. If your plans change, you can cancel free of charge until free cancellation expires. Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Nestled away on your own dedicated beach area within a tranquil gated community, Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. Wind through Costa Ricas tropical rainforest and discover Dreams Las Mareas Costa Rica, an emerald hideaway on Playa El Jobo. If you have specific questions about staying with your pet or service animal, please reach out to us directly. Guided by our purpose of care and in listening to our guests, Hyatt hotels provide rates with flexible cancellation options to help give you peace of mind when making travel plans. The property was in the very good location and well priced. Yes, some of the rooms at Dreams Playa Mujeres Golf & Spa Resort come with a workspace.
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