Hello distressed Selene Finance mortgage holders, I am also in the process of taking legal action against them. We have been in a "temporary" payment plan with Selene for more than two years, since they bought our loan from Citi. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! Ironically, my statements from Selene show I am paying escrow. Hello! Two days later my bank informed me Selene was trying to take another $1150 out of my account. Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. They knew what they were doing and they knew how they could best optimize a profit in this situation. They did the same to us. all they do is steal! xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ I just wanted to reach out because Ive really been enjoying your writing., Please help!! Ultimately attempting to destroy your credit so that you cannot go elswhere for another loan! and never ever consider them . Thats insane. I was also offerred a forebearance program. Selene does not use text messages to request or collect payments from consumers. I will tell all family and friends to RUN if they end up with them. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. please call me to discuss. HAMP called Selene and within days the loan modification was at my door. When I received a notice in the mail saying my payments were going back up to the original amount I tried to dispute but the customer service blocked and rejected my email. Oh my goodness! I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. The house then went into foreclosure. I feel that they deceived us and this is NOT how you do business. I would always send it before the month was up so it did not show on my credit report. 4071 Old Sentry Road This review was chosen algorithmically as the most valued customer feedback. Ironically, my statements from Selene show I am paying escrow. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. Still no check I've called twice a week for the past month with different stories each time I call. Phone: (877) 735-3637. I also need a referral in Kansas for a real estate title attorney. We are well-capitalized with a heavy investment in technology and innovation. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. 483. She said wiring takes 24-48hours. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . I have made numerous complaints about this. This payment was unauthorized and shall be returned. Imagine that. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. I encourage EACH of you to do the same. WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! My mortgage was bought by Selene. PLEASE Help I have only been with them for three months and my mortgage already going up. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. Houston Texas Find top employees, contact details and business statistics at RocketReach. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. 17 North Irving Avenue Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. Geez glad I found out how shady this company is. I am not behind, I am not late, I can afford my monthly payment. They have made alot of money off us debt slaves, not that anyone cares. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. I am extraordinarily nervous! My credit is damaged to ever and I am near retirement. Heartbroken and lost, I just found out there was a lien I wasnt aware of in October 2008 for $75000 that Countrywide claimed they financed to another mortgage company to pay creditors so Countrywide and Recontrust filed the Reconveyance of Deed on a mortgage that was filed by another company made a $98000 loan to me and issued a check back to themselves for $75,000. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. This is very frustrating and has gone on now for over three weeks. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was hit with a $75 late fee. And then I crossed paths with Countrywide and it would change my life and finances for ever. Because my escrow account was in the negative and this was to get it caught up. I have been in an out of court with them in Johnson County, KS. I had a loan modification through BOA. Good luck to all. As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. Im sorry to hear this. During this time, you may not be charged interest as long as you pay your balance in full by the due date. But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. Your email address will not be published. Send written notification to us at: Selene Finance LP. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. We are also current on our loan. I would like to know what information I need to get started on this class action lawsuit. I would and need to join selene lawsuit. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. Loosing the hearing I ended up paying over 65000.00 to save my home. Choose My Signature. qL]y~v3dqfkoH]( V)bNJjUP:EgaP Karma is a ### Selene! Houston, TX 77042-8500. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. At worst, Selens is a fraudulant and criminal company. They said they will take if I go to Walmart on May 31st. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. The representative just told me to call back next morning. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. Recommended Reviews A grace period is commonly included in mortgage loans or insurance contracts. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . I also suggest hiring an attorney, mine has helped tremendously. They then had the loan manager through another company after the original modification had been approved. 3 0 obj I am a victim of Selene Finance also. At best Selene is a poorly run company. Good luck to you. Not sure why, my check arrived prior to the end of the grace period (15th). Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Allentown, Pa 18104 I am going to an attorney and start legal action. I was negotiating with them about loan modification. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Selene instead applies that amount to my next months payment, contrary to my loan agreement. Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. Then, they suddenly foreclosed my house. See something wrong? Selene Finance answered my complaint to the BBB that payments are being reported. Also got the Flagstar letter. So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. A grace period usually occurs between the end of a billing cycle and the date your fee is due. A month ago I got a call from a Daniel Ellis regarding a loan modification. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. I have filed complaints with the BBB and FTC. After reading all the comments, I must say that I am a bit concerned. Department at I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. Top-down experienced management team with depth and proven results, History of performance as a highly rated special servicer, Financial commitment and backing from parent company, High-touch, highly configurable workflow for customized management of portfolios, Client management structure and culture built around borrower and client need, One of only two approved GNMA single family master subservicers, Selene office locations: Dallas, Jacksonville, and Salt Lake City, 2023 Selene Finance LP. This comment was posted by a verified customer. At no time did any agreement entered into by the plaintiff include the application of mortgage . Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. My sick cat and I dont have any place to go. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. Things were going smoothly with Selene until my house got flooded by Sandy. Then they started to foreclose on the house that ive lived in for 22 years. I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. Have no clue on that one either. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. Please contact me. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my Since then Selene has broken the law and lied to me. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. By all the statements & complaints all over the place, this company should not be able to remain. I as well feel that something very wrong is going on. Contact the taxes dept of banking and also hud goverment. Desired outcome: I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. I've also contacted my states Governor, both Senator's and my districts congressman. Selene Finance LLC. SELENE FINANCE, LP branch. Settlement Website: Selene Finance Settlement Website. Your email address will not be published. Selene Finance is a residential mortgage servicing company. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . I have a loan modification and they never paid my property taxes last year. I would like to be included in the Class Action Lawsuit. Although they charged me $4000 for modification. They reported us every month after. I asked for validation of these fees on June 28 and they have failed to respond. I am in the midst of this horrible experince and concerned about what will happen next. off my payment. Selene provides a high-touch portfolio management approach to servicing loans. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. Submit a complaint and get your issue resolved. At worst, Selens is a fraudulent and criminal company. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). If anybody has had been in contact with a lawyer please let me know. I am a victim also I told her they've made a lousy first impression --- this board is really having me nervous. The representative told me that as a service to their customers they had a repayment plan that I could do. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. We attempted to make - FULL payments and have been refused. Selene FinanceMortgageloan servicing, payments, escrow account May 16, 2016- Selene finance has now stopped excepting our mortgage payment. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. They sold house sold on April 7th. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. Hello Selene Finance customers, This is not a commitment to lend.Restrictions apply.Equal Housing Lender. On now for over three weeks during this time, you May not be charged interest as as! What will happen next to do the same problem with Selene Finance and went. Days the loan manager THROUGH another company after the original rate to a more favorable rate all statements... 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