. Login & Password Resets 1-877-298-3918 (option #3), Enrollment & Billing: 1-866-763-9469 or enrollmentandbilling@highmark.com, Terms of Service Legal and Policies Non-Discrimination Policy Mental Health Parity, Highmark is a registered mark of Highmark Inc. 2022 Highmark is a registered mark of Highmark Inc. . Phone: (304) 347-7681 Please be sure to include your own contact information in case Highmark West Virginia or the PAC need to contact you for additional information. Highmark Blue Shield also provides services in conjunction with Blue Cross of Northeastern Pennsylvania in northeastern Pennsylvania and Independence Blue Cross in southeastern Pennsylvania. As a partner in joint operating agreements, Highmark Blue Shield also provides services in conjunction with a separate health plan in southeastern . View your plan details. Back to Top Service Centers 725 Fifth Street. This site works best if viewed with the latest version of Internet Explorer, Firefox, Chrome, or Safari browsers. Box 890173 Camp Hill, PA 17089-0173 Please include your group and ID number when you write. Enrollment in Highmark Choice Company and Highmark Senior Health Company depends on contract renewal. Customer Service Representatives are available 8 a.m. to 6 p.m., Monday - Friday. Select 'credit' when you slide your card for payment (no pin number necessary). _____ Individual and Family Plans Make a Payment. Employers. 24 hours a day, 7 days a week. Or Call Us. NATIONAL PROVIDER IDENTIFIER (NPI) To obtain an NPI: Website. Highmark Choice Company and Highmark Senior Health Company areMedicare Advantage plans with a Medicare contract. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with . 1-888-BLUE-428 (1-888-258-3428) This phone number is available on the back of applicable Member ID cards. Got a Question? If you're a medical biller or a provider and going to submit BCBS plan member claim to the insurance, make sure to submit member ID including prefix. The Covid-19 crisis has presented challenges that have negatively impacted the current supply chain and workforce. Providers Do not use this mailing address or form for provider inquiries. Members who have medical coverage under Independence Blue Cross can contact Customer Service with any questions. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation . Behavioral Health Crisis Line 1-866-231-0847 (TTY 711) Get help anytime with mental health or substance use issues. If you have questions regarding how we process your Personal Data and what we store about you, please contact PrivacyInternational@HighmarkHealth.org or write us: By agreeing to the terms and conditions set out in this Data Protection Statement, and by providing us with your Personal Data, you consent to the collection, use and disclosure of any information you provide in accordance with the above purposes and this Data Protection Statement. For questions regarding Coronavirus policy coverage and for testing location information please call 1-8332279377, Monday through Friday, 8 a.m. 6 p.m. For any other questions or comments, please visit the websites below: Note: Please do not use the above sites to ask questions about your health coverage or to provide personal health information. Please call the number on the back of your member ID card 8:00 AM - 8:00 PM 7 days/week. Call Provider Services at 1-844-325-6251, Monday-Friday, 8 a.m.-5 p.m., with any questions or concerns. Provider Services (direct all inquiries or issues directly to Independence Administrators) 1-888-356-7899. TTY users call, If you have a technical question about this website, please call. By Email: You can request general plan information from Highmark View the extra benefits you're eligible for on the Benefit Reward Hub or call Member Services at 866-231-0847 (TTY 711) Monday through Friday, 8:30 a.m. to 6 File or check on claim. If you are a member with a question about your coverage, contact Customer Service at the number listed on your BCBSIL member ID card. For the best performance and security, always keep your web browser up-to-date. Can't start with 0 and 1. . Each Medicare Options Seminar is hosted by a knowledgeable Highmark Medicare Advisor, who can answer your personal questions. Box 1948 parkersburg, wv 26102 phone: We provide free accommodations for Website Support Call for technical support or assistance with your online account. One of our friendly representatives is available to take your call. Sunday: 11:00 am to 8:00 pm EST. Contact Us Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. . Visit any participating wellness debit card merchant of your choosing and present your card when making a purchase or receiving services. You also explicitly consent to the automated decision making by us, which may include the processing of your health data, to the extent that it is necessary to process your health claim swiftly and efficiently. Highmark staff adheres to a well-defined process when credentialing professional providers for the Premier Blue Shield, Western Region managed care, and Medicare Advantage networks in Pennsylvania; the Commercial Exclusive Provider Organization (EPO) and Independent Practice Association (IPA) networks in Delaware; and the Commercial Preferred Provider Organization (PPO) and Point of Service . Want to know whos on our Board of Directors? Visit a Location Near You! Call 1-866-488-7469 TTY: 711 (Monday - Sunday 8:00am to 8:00pm EST) to talk to a representative who can answer questions about our plans. Highmark Member Site - Welcome Language Assistance Got a Question? Brokers. Company : Highmark Health Job Description : JOB SUMMARY This job will be a part of driving bold initiatives to make a difference in transforming the healthcare experience for our members and clinicians. The Customer . Highmark Blue Shield also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Important Legal Information: Health care benefit programs are issued or administered by Highmark Blue Shield or Highmark Health Insurance Company, independent licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross Blue Shield plans. The information provided is intended to provide general information only and does not attempt to give you advice that relates to your specific circumstances. Dental Customer Service Department. 1-800-ASK-BLUE (or 1-800-275-2583) (TTY/TDD:711) How to submit out-of-network claims. State laws and regulations governing health insurance and health plans may vary from state to state. Language Assistance. Replace your member ID card. Review your balance. 2020 CPGs. All references to "Highmark" in this document are references to the . For billing, address, dependent or cancellation questions call (844) 225-3107 during these hours: Confirmation of Benefits, including copays, deductibles, coinsurance, out-of-pocket maximums, etc. We are committed to providing outstanding services to our applicants and members. Heres a list of their names and titles: Fast, free medical advice from a nurse, day or night, even on holidays, in more than 170 languages. Refer to the latest provider manual for details. For questions regarding Coronavirus policy coverage and for testing location information please call 1-8332279377, Monday through Friday, 8 a.m. - 6 p.m. Final Instructions about BCBS Prefix Lookup. Highmark Inc. d/b/a Highmark Blue Shield and certain of its affiliated Blue companies serve Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York. TTY: Dial 711. Place of Service 23; Medicaid Phone Number. Blue Shield and the Shield symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Independence Blue Cross and Highmark Blue Shield Caring Foundation. If you require special assistance, including accommodations for disabilities or limited English proficiency, please call us at 1-800-876-7639 or TTY at #711 to receive assistance free of charge. Customize the right health plan for your organization . Information on this website is issued by Highmark Blue Shield on behalf of these companies, which serve the 21 counties of central Pennsylvania and the Lehigh Valley as full-service health plans. Please select the area or option you are most interested in. Contact us to learn how Trustmark increases well-being through better health and greater financial security. If you have comments or questions, we want to help you. Please use Chrome or Edge or contact our Licensed Medicare Advisors @ 844-593-0265. We will retain the information in our system in accordance with applicable law and our Data Protection Policy:https://www.highmark.com/hmk2/gdpr.shtml. You can also call the 800 number listed on the back of your member ID card. Contact Us. (iii) for purposes relevant to corporate policies or litigation to the extent permitted under applicable law or when it is prescribed in GDPR or other applicable law. Members. All at no cost. For Example: XYZ123456789. Highmark Blue Cross Blue Shield West Virginia, Western and Northeastern Pennsylvania: Contact. Rapid City Branch. Your email address and phone number may be used to contact you. Dentists. All references to "Highmark" in this document are references to the Highmark company that is providing the member's health benefits or health benefit administration. By understanding user needs you will solve the right problem and deliver products and experiences that have a real impact. Contact Us If you are a Highmark health plan member with questions about your coverage, call the Member Service phone number on the back of your insurance card. Customer Service department at the phone numbers listed below. . These service providers will be bound by sufficient guarantees to implement appropriate technical and organizational measures in such a matter that their processing will meet the requirements of applicable law. Provider Services is here for you and is your first point of contact for Highmark Health Options. Language Assistance. We provide free accommodations for those with disabilities. Access Your Benefits. Place of Service 23; Medicaid Phone Number. Use MapQuest. Security-based member identification number with a new number called the Unique Member Identifier (UMI). Contact Customer Service. The purpose of this Data Protection Statement is to notify you of the practices that will govern the processing of your personal data and to obtain your explicit consent for the processing of your personal data consistent with it, in particular in accordance with the legal requirements of the European Unions (EU) General Data Protection Regulation (GDPR): The personal data collected may include your address, city, postal code, country, phone number, email address, IP address, as well as any other personal information you choose to provide (Personal Data). If you require special assistance, including accommodations for disabilities or limited English proficiency, please call us at 1-800-876-7639 or TTY at #711 to receive assistance free of charge. . Independence Administrators. This website works best if viewed with the latest version of Internet Explorer, Firefox, Chrome or Safari browsers. Call 1-877-298-3918. Learn about how Medicare works at one of our helpful community seminars. Call 1-866-488-7469 TTY: 711 (Monday - Sunday 8:00 a.m. to 8:00 p.m. EST) to talk to a representative who can answer questions about our plans. Continued on next page As a detailed-orient storyteller, you and your team will be focused on . By Phone: The phone number for the main office of Highmark health insurance is 1-412-544-7000. TTY users call 1-800-452-8086 or dial 711. https://nppes.cms.hhs . Estimate the cost of a medical procedure. Blue Cross, Blue Shield, and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Insurance or benefit administration may be provided by Highmark Blue Cross Blue Shield, Highmark Choice Company, Highmark Coverage Advantage, Highmark Health Insurance Company, First Priority Life, First Priority Health or Highmark Senior Health Company, all of which are independent licensees of the Blue Cross Blue and Shield Association. All reasonably appropriate measures will be taken to prevent disclosure of your Personal Data beyond the scope provided directly or indirectly herein or as may be reasonably inferred from the content contained in this notice or the website. Tricare Phone Number and Claim Address; Molina Healthcare Phone Number claims address of Medicare and Medicaid. If you require special assistance, including accommodations for disabilities or limited English proficiency, please call us at 1-800-876-7639 or TTY at #711 to receive assistance free of charge. (ii) when required valid requests by law enforcement. This site works best if viewed with the latest version of Internet Explorer, Firefox, Chrome, or Safari browsers. Information on this website is issued by Highmark Blue Cross Blue Shield on behalf of these companies, which serve the 29 counties of western Pennsylvania. If you require special assistance, including . To get information about such member IDs, you can contact BCBS directory phone number i.e. To speak with a Medicare Advisor, please call: Have a Highmark Medicare Advisor call you to answer your specific Medicare questions, provide an expert evaluation of your current situation and advise you on selecting the right plan. Highmark Frequently Used Contact Information, Continued Special Investigations Unit (SIU) The Highmark Fraud and Abuse Hotline telephone number is: 1-800-438-2478. LoginAsk is here to help you access Highmark Employer Login quickly and handle each specific case you encounter. Learn more about your OTC Benefit and this site by visiting the My Account page. BCBS Provider Phone Number. The Claims Administrator/Insurer complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Your Personal Data will be disclosed to appropriate personnel for purposes of performing services to, or on behalf of, our enterprise customers and prospective customers as part of and in relation to matters regarding our provider, health plan, and subsidiary enterprise care delivery, administration and operations. If you require special assistance, including accommodations for . Please call: 1-855-446-4771 Or The number on the back of your member ID card 8:00 AM - 8:00 PM 7 days/week TTY: Dial 711. For benefit and provider information call (844) 225-3107 during these hours: Monday - Saturday: 7:30 am to 11:00 pm EST. For the best performance and security, always keep your web browser up-to-date.