I have kept every sail & sign card from every cruise I have taken. Blue (First Sailing): This status is earned on a person's first cruise.It's where everyone starts. :cool: Did the same thing for the person I am cruising with next, except it couldnt find their reservation. It's easy! Can anyone tell me how I can escalate this? Introducing Carnival Luminosa. Cabins you were booked in? Therefore, Carnival Cruise Line reserves the right to change terms/benefits at any time. I have been on too many cruises to keep all of that stuff so now I make sure that I have been credited on the cruise line website. www.carnival.com or call (888)Car-nival & tell them you are trying to get Past Guest Number They will ask for Name, Birthdate, address, etc. Which Carnival Cruise Line cruises count towards my VIFP Points? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I agree you shouldn't have to jog your memory but it sounds like Carnival is willing to try to resolve this issue. Link to comment Share on other sites. I have my credit card statements back at least 7 years since these are often support for my income tax business expenses so I sort of assumed most people have at least seven years of records. All guests whosailed with Carnival fewer than 10 times were placed in the level that corresponds with their VIFP Points (i.e., cruise days). Cruises taken on Carnival Corporation's other own cruise lines will not earn VIFP Points and VIFP Club benefits will not be offered. Vaccines and testing no longer required for most cruises. one-time benefits). Tell them to engage their IT team to recover your sailing history. It seems to me that Carnival is NOT taking ANY accountability for the fact that it was THEM that deleated my old account with those cruises, and if they hadn't have done that, I wouldnt be having this problem. Youth Programs (Under 2 & 2-11 years old), http://www.carnival.com.au/loyalty/overview.aspx, VIFP Club - Carnival's Recognition Program FAQs. While guests are automatically eligible for their benefits, some Diamond level benefits must be requested at the time of booking (e.g. I update my signature on CC as I cruise, and I maintain a backup copy of my cruising history on my computer. function isShipDetailsPage() { Earn VIFP points just lounging by the pool. Click on 'Log in', located at the top right of the screen, Enter the email address you registered with originally and the password and press enter, Click on 'your name', located at the top right hand side of the page, Next click on 'My Profile' tab, here you can update your email address, home address, etc. If a cruise is cut short or extended for reasons outside the control of guests, how many points will guests earn since we are basing it on the actual number of days sailed? Benefits of the VIFP Club are unique to Carnival Cruise Line cruises. However, membership in the VIFP Club provides for additional valuable benefits. (The front is reserved for souvenier magnets). I also have saved all my S&S cards and that's how I was able to provide all the dates to recover past cruises. I have already sailed with Carnival before and previously received a color-coded Sail and Sign card. } To change an email address and home addressin Carnival.com, please follow these easy steps: 2022 Carnival Cruise Line. I have already sailed with Carnival before and previously received a color-coded Sail and Sign card. Let me give you a short tutorial. It's recommended that all guests activate their VIFP Club membership at least eight weeks prior to their next sailing to ensure they're recognized as a member of their correct level. var iframePath = iframe[0].src; Members of the VIFP Club earn one VIFP Point for every day they've been at sea (aka cruise day), so 1 VIFP Point = 1 Cruise Day. The VIFP Club stands for the Very Important Fun Person Club, Carnival's guest recognition program. Good luck! Only numbers are allowed and up 10 digit. Guests who sailed with Carnival on more than 10 cruises by December 31, 2013 wereautomatically included in the Platinum level of the VIFP Club. Let Carnival sort it out. Those who have earned 25-74 VIFP Points were placed in the Gold level. In October 2018, Carnival Cruise Line once again raised FTTF prices. var v = (navigator.appVersion).match(/OS (\d+)_(\d+)_? if (ver && ver[0] == 11) { VIFP Points may be earned only when sailing on Carnival Cruise Line. I would think Carnival runs database backups every so often if they don't, that's on them. Perhaps what job you were at and how you took vacations might jog your memory? . I'm the one doing all the booking and have my VIFP number for checking rates, booking, etc. fivemonkeysplus1. Each time this happened the only way it got truly fixed (well, until the next time it happened anyway) was by contacting Mischelle Beattie at Carnival. I know I don't get credit for their sailings - however I want to make sure they get credits for their sailings, so if we start doing this more often they'll get closer to an advance status. counter++; Only numbers are allowed and up 10 digit. CC Help Jenn Generally, benefits requiring an invitation are designated per member. When it came time to book his honeymoon cruise last year (at 23 yrs of age) I looked up his number & had him use it to book his cruise. The request just needs to make it to the right internal support team and the quicker you act the easier it will be to fix. It takes up to three business days after a sailing for the system to update a guest's cruise history. As of June 30, 2013, we are no longerable to make adjustments to cruise history. Pricing for FTTF now ranges from $49.95 to $119.95. My thinking is, they wouldn't be asking you for the cruise details if they could look you up in their database. I do hope the OP gets his days back but find his user name kind of ironic. Just do any mock booking. #1 September 21, 2015 Having a problem with my VIFP account - Recently I ended up with TWO VIFP numbers - So a Carnival Service Rep graciously offered to "merge" the two accounts - However, I. One might say I can't be bothered or it won't matter because I don't sail enough. The VIFP Club stands for the Very Important Fun Person Club, Carnivals guest recognition program. You'll receive the benefits of VIFP Red along with two additional benefits. New to cruising? I see Mischelle will be able to help you. RecoveryDude, September 21, 2015 in Carnival Cruise Lines. I really hope this gets resolved!! Which Carnival Cruise Line cruises count towards my VIFP Points? After selecting the number of cabins and number of people, you will come to a "Tell Us About Yourself" screen. Let's hope that CCL MIschelle can help recover Recovery Dude's sailing history. After all, regardless of who caused the error, if they just go in and arbitrarily add days to your record without even entering a sail date, then what's to keep everyone from expected them to just add days to their total. Cruising with Carnival is easy! It's easy! Benefits are meant to recognize individual members and are therefore not transferable to travel companions. Now's the time to become a member of the VIFP Club, the not-at-all exclusive crew of folks who love fun and want to have more of it. You would then enter your Username and an email will be sent to reset your password. Follow these instructions and you will see their VIFP numbers. Hope this helps. I read a post like yours about a, year ago. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Published 12/07/2015 11:54 AM | You do not need to call. Yes, each member of the VIFP Club earns VIFP Points and will receive the benefits of their VIFP Club level. } In order to recover your password, please click on the 'Forget password?' link. Sail & Sign Onboard Account. Invalid format. My 7 year old has one and my husband does too. Well, they deleted by Gold number and somehow I became a blue, 1st time cruiser. If your VIFP number is not 10 digits, add zeros to the front of your number until it equals 10 digits Please note, if you enter a Carnival Cruise Line VIFP number that is less than 10 digits and continue with the reservation, the sailing will show as sold out. Sets sail this November! I would like to receive emails for special offers and/or . Will I be grandfathered into that group in the VIFP Club? I was only a sail or two away from becoming Platinum in the previous recognition program. My son has been cruising since he was 8. If you're a Past Guest, the program recognizes you for your continued loyalty to Carnival with increasing recognition and benefits as you cruise more and more. I realize this is Carnival's screw up and it is inconvenient for you, but unless someone at Carnival can just " fix it ", I think you are going to have to figure your best option. They simply activate their account at www.carnival.com/VIFP. How to login easier? Red (Second Sailing-24 Points): Earned from a second Carnival sailing through 24 points. In cases where a ship returns at a later date than scheduled, we will increase the number of cruise days. What are the benefits for each VIFP level? If you can get close-year and month, that will also help, along with ship name/port. I just created an account for them and clicked on the link to find a missing cruise. How do guests enroll? If the email address you enter is in our system, we'll send you your username. You would then enter the required information and an email will be sent to the email address you provided with your username. Additionally, some guests who previously received Platinum cardsadvanced to the VIFP Club's Diamond level. Close Dialog Forgot Your VIFP Number? To see the number of cruise days (points) you currently have on your VIFP profile, simply log into your profile, located at https://www.carnival.com/BookedGuest. Is Water Included in the Bottomless Bubbles Program? It's not hard for a DBA or Sys admin to recover your entire VFIP number and past cruises. Started June 21, 2021, By The VIFP Club (Very Important Fun Person) is Carnival Cruise Line's loyalty and benefits program that rewards repeat cruisers with members-only perks, discounts, and amenities. There are small children who are Diamond. Your rating has been submitted, please tell us how we can make this answer more useful. Carnival - Profile Management - Forgot Username Forgot your username Enter the e-mail address associated with your account and we'll email you a link to reset your password. change their programs, merge and/or are bought out and their loyalty programs can and do change, I keep a saved file on my computer of all o my different loyalty #s (though not of all of my trips). This has to be done by a systems guy. This will ensure that you will get the best Carnival cruise deal possible! function isIOS(){ You only get points for the days you cruise, not others. Once logged in, click on 'Your Name' to load your VIFP profile and then click on 'My Cruises'. As for my VIFP account, I printed a hard copy of my cruise history directly from the website and keep it in a file just in case they lose my history. CC Help Jenn Should everyone activate/join (all members of guest's family or party)? Once logged in, click on 'Your Name' to load your VIFP profile and then click on 'My Cruises'. More sharing options. This year Shaq and Carnival are turning 50 years young! Request your username. console.log('Subscribing to click event'); Gold (25-74 Points): Gold membership is awarded to those with 25-74 points in the VIFP Club. We had to search dh's email for the dates of ours, easier than searching pictures, once I had the dates, then there was no issue. Just really wanted to express how much I hope it gets resolved! Email Email is required. Her email (hopefully it's still the same) is mbeattie@carnival.com. }); Platinum (75-199 Points): The second-highest status, Platinum is awarded for 75-199 points. Read! Just. Do you have their S&S cards from the previous cruises? I'd call Carnival and have them dig up the old sailings and get your family's VIFP accounts situated. Deposit and Final Payment Guidelines | Forms of Payment, Cancellation and Change Guidelines | Refunds, Youth Programs (Under 2 & 2-11 years old). You'll need to log into your account online, click on "Missing a Cruise?" and request the VIFP points be awarded for the days you earned on that voyage. The easiest way I have found to find a vifp number is to act like you are booking cruise on the site and when you get to the "tell us about yourself" prompt, click on "forgot my vifp" and type in your kid's birthdate and name. if (promos && promos.length <= 3){ Carnival wants to ensure than all eligible cruises are captured in guests' cruise history. This exact thing happened to me last May; 2 different VIFP numbers and after several calls a rep said she would merge them. ). I think I will printout all of my info as suggested by another poster. Blue Member (Benefits start on your first Carnival cruise) Members only offer Member e-newsletter Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. choclitsnda. The VIFP thing is more about "Status" than value. It's best to get it corrected so the cruise counts toward a higher status. Carnival Credit Card Sign In will sometimes glitch and take you a long time to try different solutions. Powered by Invision Community. Write it down! They simply activate their account at www.carnival.com/VIFP. *In the middle of the page you should see a box with 4 tabs to choose from: All capitalized terms herein have the same meaning as those set forth in the VIFP Club Terms and Conditions. return window.location.href.toLowerCase().indexOf('ships/carnival-') > -1; I wish I had something useful to say. If you don't and Carnival insists they can not locate any records, what are your options? & had an amazing time enjoying their cruise he purchased & upgraded with VIFP perks!