However, communication about the incident did not go as well as it should have, Okta underestimated what todays media could doout of this relatively common scenario. I am greatly disappointed by the long period of time that transpired between our notification to Sitel and the issuance of the complete investigation report, he said. Okta, an authentication company used by thousands of organizations around the world, has now confirmed an attacker had access to one of its employees' laptops for five days in January 2022 and . Security teams can also rotate credentials via a password manager . said on With two high-profile breaches this year, Okta, a leader in identity and access management (IAM), made the kind of headlines that security vendors would rather avoid. In ashort time, less informed media caught on and sensations began to inflate, see for example this article on the seznam.cz. and began our own internal hunting and investigation. On the same day, Okta informed us via the partner channel that the incident was really a2-month-old thing and there was no reason for concern or preventive action. For companies using enterprise software like Salesforce, Google Workspace, or Microsoft Office 365, Okta can provides a single point of secure access, letting administrators control how, when, and where users log on and, in a worst-case scenario, give a hacker access to a companys entire software stack at once. The Okta Trust Page is a hub for real-time information on performance, security, and compliance. On March 22, 2022, information about asecurity incident on the Okta platform identity appeared on the Internet, apparently based on this Reuters report, which, however, immediately states that it is an older incident without serious consequences. Okta is still working on their own investigation and reaching out to customers who may have been impacted. As apartner, supplier, and customer of the Okta service, Ihave prepared this short article, which summarizes the nature of the incident, the impacts and possible digitization. Okta CEO Todd McKinnon tweeted early Tuesday morning that the firm believes those screenshots are related to the security incident in January that was contained. SentinelOne XDR Response for Okta Provides Rich Contextual Awareness for Both Endpoint and Identity Based Attacks. The matter was investigated and contained by the sub-processor. Eric Capuano. Ratings and analytics for your organization, Ratings and analytics for your third parties. Double-check that your Okta tenant, Consider password resets for any accounts that experienced a password change or MFA status change in the last ~3 months. Provides org admins with audit log and oversight utility for the change in MFA factor lifecycle statuses when all MFA factors for a user are permanently deactivated. The fallout highlights how communication is key in response to breaches, cyber experts say, particularly as security teams race to contain hackers who use technology suppliers as springboards for wide-ranging attacks. These engineers are unable to create or delete users, or download customer databases." Learn about the top ransomware attack vectors favored by hackers and the steps you can take to prote 2022 BitSight Technologies, Inc. and its Affiliates. The event lasted about 10 minutes. Subscribe to get security news and industry ratings updates in your inbox. . Technick uloen nebo pstup je nezbytn nutn pro legitimn el umonn pouit konkrtn sluby, kterou si odbratel nebo uivatel vslovn vydal, nebo pouze za elem proveden penosu sdlen prostednictvm st elektronickch komunikac. Equifax Inc. If you are familiar with the Sigma project, there are a collection of Sigma format rules specifically for Okta. There is no reason to panic or even lose confidence in Oktas solution; on the contrary, Oktas security standards have led to the detection of an incident at another organization and the minimization of its effects. Okta responded later Tuesday with a more detailed blog post by Mr. Bradbury, who offered a timeline of the companys response in the hope that it will illuminate why I am confident in our conclusions.. Adetailed description of the incident and the context from the Okta security team engineer can be found here Oktas Investigation of the January 2022 Compromise. Sublinks, Show/Hide SSO. In a Wednesday morning webinar with customers, Oktas Mr. Bradbury said the company should have moved faster after receiving the initial report about the incident on March 17, adding that he expects some questions will remain unanswered. It could also be that some sort of compromise occurred briefly, and the hackers have chosen now to show off their prowess. co-head of the cybersecurity and data privacy communications practice at business advisory firm Ensure that you are ingesting Okta logs to a SIEM or log aggregation tool that you control to ensure your retention reaches as far back as possible. The following steps allow an Okta administrator or security analyst to search for end-user-initiated password resets, admin-initiated password resets within your Okta org and a TSE-initiated password reset. ', Copyright 2022 Dow Jones & Company, Inc. All Rights Reserved. In an FAQ published on Friday, Okta offered a full timeline of the incident, which started on Jan.. Solutions Tenable Inc., More than an embarrassment, the breach was especially worrying because of Oktas role as an authentication hub for managing access to numerous other technology platforms. About Okta ThreatInsight. Meanwhile Okta found that during the 5 days that the facility was compromised, the account had limited access to 375 tenants out of atotal of about 15,000 customers, or 2.5%. About behavior detection during its 2017 data breach. security incident response security incident response Okta + ServiceNow: Helping Companies Improve Security Incident Response It takes organizations an average of 66 days to contain a breach, according to the Ponemon Institute. While Oktas early report concluded that the maximum period of unauthorized access was no more than five days, the recent forensic report found that the access period was actually just 25 minutes. Okta issued multiple statements describing the cyber attack and its impact to customers. Okta reported the apparent incident to Sitel the next day and Sitel contracted an outside forensics firm that investigated the incident through Feb. 28, Mr. Bradbury said. A security breach affecting identity-protection firm Okta Inc. left corporate cyber teams with an awkward task in recent days: weighing tight-lipped statements from a publicly traded company against real-time taunting from its alleged attackers. In January 2022, they detected an . Sitel, Okta said, hired a forensic firm to investigate the breach. a security analyst with IANS Research, a consulting firm. pic.twitter.com/eTtpgRzer7. By Wednesday, Okta said up to 366 of its customers may have had data exposed, which represents about 2.5% of its roughly 15,000 customers world-wide. There's a lot in Okta's statement that frankly doesn't add up. The target did not accept an MFA challenge, preventing access to the Okta account. Okta went on to discover that the attack had affected 2.5 percent, or 366, of its customers. Amit Yoran, Over a five day window earlier this year (January 16 - 21, 2022), a threat actor gained access to a sub-processor firm's Okta account. chief executive of cyber consultancy Fortalice Solutions, said she is advising her customers to assume a breach, review their logs to check for failed login attempts and ensure that multifactor authentication is working properly. Ensure that you have disabled Support access, Admin Panel > Settings > Account > Give Access to Okta Support = Disabled. While lawyers, security staff, forensic investigators, crisis-communications specialists and others may all be scrambling to obtain and convey information, its crucial that it is done so in a controlled manner, she said. Logging, Okta's two-month-long delay in publicly disclosing the data breach along with . Search the password and MFA password resets since the beginning of the year and consider changing passwords for these users, Disable security questions and use them to reset your password / MFA, Restrict MFA / password reset channels, shorten the validity of reset codes, Enable mail notification for users when logging in from new devices / password reset / MFA, Force MFA to log in to all applications and set only secure factors (disable mail, SMS, voice, etc. Okta said it had received a summary report about the incident from Sitel on March 17. The recent disclosure of an Okta security incident involving the breach of an Okta customer support analyst account has been the source of security concerns for many companies. Create an Okta sign-on policy and configure the rule for it: See Configure an Okta sign-on policy. In order to ensure that our customers have the security documentation they require for their auditors and due diligence, Okta Administrators of Current Customers under MSA can self-service download Okta's security documentation through the online help center whenever they need it. In January 2022, one administrators device of such subcontractor Sitel was taken over by attackers, using the absolutely classic and primitive method of hacking RDP access (remote desktops). Allow me to offer you an alternative viewpoint on the Okta security issue. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot . Select the check box to permit the use of repeating, ascending, and descending . There are a lot of cooks in the kitchen, and its super important that everyone is consistent and knows what the story is before they go out and start making definitive statements, said Ms. Griffanti, who managed communications for credit bureau According to Okta, thousands of organizations worldwide use its identity management platform to manage employee access to applications or devices. If you know more about. 4. publicly mulled dumping Okta as a vendor and published its own blog post with tips on how security teams should hunt for threats. Sublinks, Show/Hide But its going to require transparency in their communications.. September 30, 2022. This, going forward, will be a case study in mismanaging a third-party breach, said Okta uses subcontractors for some activities, such as customer support, whose technical staff then gets the opportunity to log in with their Okta account to the customer tenants they are currently supporting. Okta has admitted it "made a mistake" by not telling customers sooner about a security breach in January, in which hackers were able to access the laptop of a third-party customer . Okta has not addressed why it took 2+ months to notify customers of a security incident, but instead expresses disappointment with Sitel for taking so long to submit a report to them. Okta issued multiple statements describing the cyber attack and its impact to customers. Okta, the identity and access management company W&L uses to secure user authentication into university applications through the MyApps single sign-on page has been in the news recently due to a security incident. and chipmaker According to Wired, the group focused on Portuguese-language targets, including Portuguese media giant Impresa, and the South American telecom companies Claro and Embratel. 2022 Vox Media, LLC. Bradbury said that the firm. A successful . that the company believed screenshots posted alongside the message from Lapsus$ were connected to suspicious activity Okta had seen in January but didnt disclose. The Okta service has not been breached and remains fully operational" yet ", there was a five-day window of time between January 16-21, 2022, where an attacker had access to a support engineers laptop. This is a very common issue for roaming users. Cloudflare Inc. If you are still slightly paranoid, you can follow our recommendations, which are generally valid: and in the future consider implementing Passwordless authentication using Adaptive MFA, Migration tool from System4u developed for easy migration from existing MDM technology to Microsoft Intune. Home Buyers Are Moving Farther Away Than Ever Before, You Can Thank the Fed for Boosting the $1.5 Billion Powerball Jackpot, Opinion: What to Expect in the 2022 Midterms, Opinion: The Pacifics Missing F-15 Fighters, Opinion: Jerome Powells Not for TurningYet, Opinion: Trump Casts a Shadow Over Arizonas GOP, Opinion: Putins Nonnuclear War in Ukraine, Putinisms: Vladimir Putins Top Six One Liners, Ukrainians Sift Through Debris; Civilians Urged to Leave Eastern Regions, Opinion Journal: The Trump-Modi Friendship, WSJ Opinion: Mar-a-Lago and the Swamp's Obsession With Donald Trump, Russian Oil Is Fueling American Cars Via Sanctions Loophole. a cyber security researcher who goes by the Twitter handle of @BillDemirkapi noted that after analyzing one of the screenshots shared by the group "it appears that they have gotten access to the . Resources The group said on Telegram that our focus was ONLY on okta customers as opposed to Okta itself. On March 22nd, Okta stated that it "detected an attempt to compromise the account of a third-party customer support engineer working for one of our subprocessors." What is most concerning about this update is that it confirms there was, in fact, a breach involving Okta customer tenants. Reuters first reported that Okta was looking into reports of a possible digital breach after a hacking group known as Lapsus$ claimed responsibility for the incident and published screenshots. They have assessed the risk as low, reporting that only 2.5% of users could be affected, all of whom were advised prior to the public announcement. Craft detection queries and alert logic around some of the event types outline above. "Okta is fiercely committed to our customers' security," the company said in its statement to . Select the AND Risk is condition, then select a risk level and save the rule. Reboot the device in question. Even if you are not, you can query Okta logs directly in the admin console. It also speeds up resolution time by providing actionable user controls. 2.5% of Okta's user base could be nearly 400 organizations, Okta experienced a form of security breach, alleged refutations by LAPSUS$ to Okta's statements, https://www.reuters.com/article/okta-breach-idUSL2N2VP07B, https://www.wired.com/story/okta-hack-microsoft-bing-code-leak-lapsus/, https://www.reuters.com/technology/authentication-services-firm-okta-says-it-is-investigating-report-breach-2022-03-22/, https://blog.cloudflare.com/cloudflare-investigation-of-the-january-2022-okta-compromise/, https://www.theverge.com/2022/3/22/22990637/okta-breach-single-sign-on-lapsus-hacker-group, https://www.okta.com/blog/2022/03/updated-okta-statement-on-lapsus/, https://sec.okta.com/articles/2022/03/official-okta-statement-lapsus-claims, https://www.bleepingcomputer.com/news/security/okta-confirms-support-engineers-laptop-was-hacked-in-january/, While MFA alone cannot protect from a "superuser impersonation" threat, it is still a basic hygiene step that must be taken. Transparency is one of our core values and in that spirit, I wanted to offer a reflection on the recent Verkada cyber attack. Okta Security Action Plan. Okta received a summary of the report on March 17, four days before Lapsus$ posted screenshots on Telegram. We're pleased to report the incident did not affect Skyflow or any of our customers. The aftermath of a cybersecurity incident can challenge even the most prepared firms, said Save 15% or more on the Best Buy deal of the Day, Today's Expedia promo code: Extra 10% off your stay, Fall Sale: 50% off select styles + free shipping, 60% off running shoes and apparel at Nike. Hackers from the Lapsus$ hacker group compromised Oktas systems on January 21st by gaining remote access to a machine belonging to an employee of Sitel, a company subcontracted to provide customer service functions for Okta. While the overall impact of the compromise has been determined to be significantly smaller than we initially scoped, we recognize the broad toll this kind of compromise can have on our customers and their trust in Okta, Bradbury said. it is also clearly stated that "engineers are also able to facilitate the resetting of passwords and Multi Factor Authentication for users" which is quite enough access to do damage to an Okta customer environment. Mountain View, Calif. - May 31, 2022 - SentinelOne (NYSE: S), an autonomous cybersecurity platform company, today announced SentinelOne XDR Response for Okta, enabling security teams to quickly respond to credential compromise and identity-based attacks. In system4u, we have prepared [], With the transition to the cloud, companies are currently addressing the requirements for secure remote access of their employees, partners [], We are expanding our Digital Workspace services and becoming partners of Okta, Inc. After . Confirmation that as many as 366 organizations may be affected. In few days Okta security team noticed an attempt to add another factor to the compromised account (namely the password), and subsequently the account was blocked by Okta and Sitel was informed that they had suspicious activity in the network. Specify the required number of digits for the PIN. Technick uloen nebo pstup, kter se pouv vhradn pro statistick ely. Organizations seek answers to yet another cyber incident affecting a critical third party supplier. We use cookies to optimize our website and our service. The impact of the incident was significantly less than the maximum potential impact Okta initially shared. PsstTheres a Hidden Market for Six-Figure Jobs. Leverage the BitSight platform to identify which vendors in your third-party ecosystem are Okta users and may have been affected. Check for a potential Jailbroken device, or a device with a custom security layer, an MDM solution, or other endpoint security that could be interfering with delivery or notifications. 5 Vendor Cybersecurity Practices You Need to Know, Top 7 Ransomware Attack Vectors and How to Avoid Becoming a Victim. As a result of the thorough investigation of our internal security experts, as well as a globally recognized cybersecurity firm whom we engaged to produce a forensic report, we are now able to conclude that the impact of the incident was significantly less than the maximum potential impact Okta initially shared on March 22, 2022, Bradbury wrote. A relatively new criminal extortion group, Lapsus$ has been tied to recent attacks on tech giant Okta Inc. 301 Brannan Street, Suite 300 San Francisco, CA 94107 info@okta.com 1-888-722-7871Automate SecurityIncident Responsewith Okta Okta Leverages Your Security Infrastructure to Automate Incident Response Security threats require immediate response. If you are an Okta customer, work with Okta to determine if your organization was one of the organizations accessed by the intruders. During this brief access period, Lapsus$ had not been able to authenticate directly to any customer accounts or make configuration changes, Okta said. In a follow-up statement from Okta on March 22 at 2pm CDT, additional information was given, but without answering these key questions. On the same day, Okta informed us via the partner channel that the incident was really a2-month-old thing and there was no reason for concern or preventive action. tasks and recommendations to improve your Okta security. 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